The values session started out great. Three-and-a-half hours later, we were exhausted, dehydrated and sweating profusely.
When we walked into the conference room at 2 p.m. on Friday, we were armed with enough fluorescent Post-It notes and rainbow sharpies to throw a first-grade grade birthday party. We were ready to talk values and get them on paper, then head out for an evening of team fun and a few beers. The mood was light, the team was smiling and our show-and-tell objects were in hand.
What went wrong?