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Head of People

As the Head of People, you’ll partner with the CEO and senior leadership team to design, implement, and drive people strategy and operations in alignment with overall business plans and objectives. Your primary responsibilities include owning the company’s overall People practices, People programs and People processes, and our recruitment strategy. You will be tasked with building upon the successes of the company’s existing People org, DEI initiatives, and implementing necessary org changes required to accelerate our growth, keep employees engaged, and develop / retain high performers.

Who You Are

  • Able to build trust with employees – shows empathy, honesty and integrity. Able to have difficult conversations successfully
  • Able to develop people – effectively coaches people in current roles and prepares them for future roles
  • Strategic thinking – able to independently see and communicate the big picture in people operations; determines opportunities, risks and identifies best practices for the company to use. Can creatively generate approaches to problems
  • Ability to get hands dirty – has a “can do,” “no task is too small” attitude. Can jump in where needed
  • Collaborative – can provide thought partnership / problem-solving with senior leadership, board members, department heads, and / or managers to carry out initiatives 
  • Recruiting know-how – has a strong understanding of recruiting “A-players” inside of a high-growth business
  • Organized – able to plan and manage projects & budgets with a tight focus on execution and attention to detail. Able to independently prioritize and drive initiatives
  • Nimbleness – gracefully navigates and adapts to an ever-changing environment with a million balls in the air and is able to pivot quickly in other directions if priorities shift
  • Judgment – exercises the ability to come to sensible, logical conclusions in complex situations in alignment with the company’s values and mission

You work hard, but also enjoy a good mid-day laugh, group coffee outing, or attempting a cross-office basketball shot (no prior basketball skills required). You thrive in an open, collaborative environment where consistent feedback and flat hierarchy are valued. You are a team player and look forward to close collaboration with our entire Sales machine

If you’re: passionate about helping businesses thrive, pumped to be a part of growing something amazing, the kind of person who never settles and is always up to try something new, then we want you to join our team.
 

What You’ll Do

  • Culture and Values: amplify and preserve the Paro Home Team’s culture
    • Preserve Paro as a place where employees feel at home and can bring their whole, authentic selves to work
    • Design, implement and manage best practices for employee empowerment, appreciation, and celebration. 
  • Talent Development: create opportunities for our employees to spread their wings
    • Design, implement and manage programs for professional development, including, but not limited to, one-on-one coaching, training, mentorship programs, and employee recognition
    • Build and scale performance management programs
  • Talent Acquisition: help us hire the best of the best
    • Drive Paro’s employment branding strategy, metrics for success, and measure impact
    • Refine, formalize, and implement the company’s interviewing process
  • Organizational Structure: create scalable People processes
    • Build upon success of the company’s existing org and implement any necessary org changes required to build the infrastructure for scale
    • Design and implement salary & option ranges and the role scorecard(s) for every function & level at the company
  • Miscellaneous
    • Serve as a peer to provide strategic guidance and coaching to founders and company leadership
    • Report to the board on people performance, organization and strategy

Nice to Haves

  • Direct experience at a rapidly-scaling technology startup (e.g. your company grew headcount 3-5x in 12-18 months)
     

Benefits

  • Develop the skills to lead an industry vertical and eventually your own sales team
  • Competitive salary + stock options + un-capped commissions
  • Fun and challenging environment that propels career growth
  • Medical, dental, and vision insurance
  • Flexible work from home policy
  • Unlimited PTO – we trust you
  • Monthly happy hours and team outings
  • Catered breakfast on Mondays and Fridays
  • Great office location in Gold Coast, steps away from public transportation
     

Our values

At Paro, we pride ourselves on our strong value-oriented culture—which we created together as a team—and look to bring on new team members who also embody these values.

Enjoy the journey
We bring energy to an antiquated and stale industry
We embrace fun
We don’t take ourselves too seriously

Have each other’s backs
We are a team; we win together and lose together
We can handle anything
We feel confident to take risks because we serve as each other’s safety net
We are a community, not just a workplace

Do the right thing
We don’t cut corners; we take a long-term view of success
We deposit in the Karma bank
We are loyal to clients and freelancers
We are transparent and don’t hold ulterior motives

Take Smart Risks
We believe that trying and failing is better than not trying at all
We think creatively about obstacles
We challenge assumptions
We are nimble

Never settle
We invent new ways to do what we do
We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects
We are each accountable for every team member being their best and push each other and give others permission to push u

Be yourself
We bring our whole selves to work; we're cool with who you are, professional and otherwise!
We recognize that everyone brings something important to the table and that conflict helps us grow
We are sensitive to our differences; we value being yourself while making space for others to be themselves
We are committed to creating a culture of inclusion as we grow