CHME had been worried for months that their only controller was about to leave. In January, their fears came true when the controller quit, with a tight two weeks notice.
The medical device distribution industry has high transactional volume with strict HIPAA regulations, and at CHME's scale, specialized software is a prerequisite, so in addition to their core Quickbooks financial software, CHME leveraged Brighttree.
CHME had been heavily reliant on the controller leading their two-person finance team and needed to find a replacement able to navigate insurance billings, understand how the flow of funds operates in a medical space, and use a specialized tech platform stat.
CHME immediately enlisted Paro to source a new controller. They were not in a place where a CFO was necessary, and their in-house bookkeeper was great. But they needed a controller's specific skills. Paro was able to match, contract, and place an interim controller before the previous controller left.
The Paro financial expert was not only able to establish himself as a trusted resource, but also kept the organization afloat while simultaneously implementing process improvements.
With the help of a Paro expert, CHME: